Show the handoff
Describe the systems, current manual work, consequence, and result that should happen instead.
Paid diagnostic after the consultation
The Diagnostic Gap Map
Start with a free phone or on-site consultation. When deeper inspection is useful, the Diagnostic Gap Map turns the selected workflow into a clear operating and technical decision.
The paid decision product
Start free. Diagnose one handoff. Approve implementation separately.
The consultation identifies the operating problem. The $300 Diagnostic Gap Map is used only when the business needs a deeper, documented technical decision.
Map the gap
Follow one workflow, identify ownership and constraints, and document the smallest dependable path.
Define the decision
State the connection approach, completion criteria, responsibilities, risks, and known limits.
Scope implementation
Price and approve the build only after the real technical and operating boundary is clear.
01
What we examine
The Diagnostic Gap Map follows one important business handoff from the event that starts it through every system, person, decision, and repeated entry point. We identify what the team does today, where the authoritative information lives, and what must be true for the handoff to be complete.
- Applications, spreadsheets, inboxes, files, and manual records involved
- Trigger event and required information
- System and field ownership
- Available APIs, webhooks, exports, imports, databases, or other connection points
- Approvals, exceptions, duplicate risks, and correction paths
- Security, credential, hosting, and support responsibilities
02
What you receive
The deliverable remains useful even when the business does not proceed into implementation. It converts a vague software problem into an inspectable operating and technical plan.
- Current-system and workflow inventory
- Broken-handoff and repeated-entry map
- API, access, data, and exception review
- Recommended technical approach
- Defined implementation scope and completion criteria
- Responsibility and price boundary for the proposed build
03
What the Diagnostic Gap Map is not
It is not an unlimited audit of every system in the company, a promise that any software can be connected, or an agreement to begin development. The diagnostic stays bounded around the selected workflow and the information needed to make a responsible decision.
It does not assume custom code is required. The recommendation may be a process correction, configuration change, existing connector, automation platform, direct API integration, middleware service, phased transition, or software replacement.
04
Flat diagnostic price: $300
The full Diagnostic Gap Map is $300. The selected workflow and expected participation are confirmed before the diagnostic begins so the boundary is clear.
Implementation is not included. A build receives its own outcome, scope, completion criteria, responsibilities, price, and approval after the technical path is understood.
05
Who should use it
The Diagnostic Gap Map fits a business that can point to a recurring handoff that costs time, follow-up, accuracy, or reliability but cannot yet state the correct technical solution. It is also useful when a vendor says an integration is possible and the business needs an independent view of the actual workflow and risks.
FAQ
Frequently asked questions
How long does the Diagnostic Gap Map take?
Timing depends on stakeholder availability and the systems involved. The expected delivery window is confirmed before the diagnostic begins.
Do we have to hire Results Innovations for implementation?
No. You may stop after the findings, use the documentation internally, or approve a separately scoped implementation.
Will you need passwords?
Not necessarily. Early inspection can often use screen sharing, vendor documentation, exports, role descriptions, or a controlled test account. Any credential access must be explicitly defined and limited.
Can the map cover more than one workflow?
The standard $300 map is bounded around one selected handoff. Additional workflows require a separate or expanded scope.
Start with one handoff
Start with the free consultation.
Show us the systems, the manual handoff, and the result that should happen instead. We will determine whether the $300 Diagnostic Gap Map is the right next step.
Set up a consultationDo not send passwords, secrets, or sensitive customer records in the first message.